STORE POLICY
IF YOU ENTER THE INCORRECT INFORMATION, IT MAY NOT BE CAUGHT IN TIME, AND YOU WILL HAVE TO PAY ANOTHER SHIPPING CHARGE TO HAVE THE ISSUE CORRECTED
Discount codes cannot be combined on orders. Any discount codes must be applied on the order at the time of purchase.
Discounts will not be applied after an order has been completed. If you experience a problem with a discount code, contact us BEFORE you place your order at beautybar.glamboutique@gmail.com
Most items will be shipped ground advantage and will include $100 insurance.
We have a non-refundable/return policy. Store credit or replacements are at the discretion of the owner within 5 business days of receipt.
To start a claim, you can contact us at beautybar.glamboutique@gmail.com. If your claim is accepted, we’ll send your replacement item within 7-10 business days.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
SHIPPING
Please allow 5-7 business days (not including weekends or holidays) for items to ship, excluding preorder items. All orders are shipped via USPS (US Postal Service), Monday through Friday (excluding holidays). A tracking number will be emailed to you once your order is shipped.
Longer delays may apply if you did not enter your full and complete shipping address. Items will ship after payment has cleared.
If you have NOT received a tracking number after 5 business days, please check your junk/spam then email us to inquire about your order. If you have any questions, please contact at beautybar.glamboutique@gmail.com Please include your full name and order number for faster service.
Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handed through the U.S. Postal Service, as the order is now in their possession. You can contact the U.S. Postal Service at www.usps.com, or (800)275-8777.
If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office regarding any delivery issues, as we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and misdeliveries MUST be handed through the U.S. Postal Service.
If you have any concerns regardng deliveries, we strongly encourage you to add insurance to your shipments.
RETURN AUTHORIZATION
In the event that you have received an incorrect item or a damaged item, you will have to notify us via email within 3 days of delivery. We will provide you information how to request a return. CLOTHING ITEMS CANNOT BE RETURNED.
The item must be shipped back within 7 days on eligible items or the return will become invalid.
PREORDERS
Orders that have preorder items will be shipped once the preorder item is available to ship. Multiple shipments for the same order will not be made, there will be only one shipment for the entire order, when all items are ready to ship.
If there is a delay, for whatever reason, any preorder item, we will notify via email regarding the status of the preorder items.